A growing courier company with 200+ vehicles struggled with manual dispatch, paper-based proof of delivery, and lack of real-time visibility. They needed a comprehensive fleet management solution to improve efficiency and customer service while reducing operational costs.
Solution
We deployed our fleet management platform with GPS tracking, automated dispatch optimisation, electronic proof of delivery, and customer notification systems. The solution included driver mobile apps, dispatcher dashboards, and customer tracking portals. Integration with their accounting system automated invoicing.
Results
The transformation delivered significant improvements:\n\n• 30% reduction in fuel costs through route optimisation\n• 50% faster dispatch with automated assignment\n• 99.5% proof of delivery capture rate\n• Customer satisfaction scores increased from 3.8 to 4.6/5\n• 20% increase in daily delivery capacity
Technology Stack
FlutterNestJSPostgreSQLRedisGoogle Maps APIAWS
“The visibility and efficiency gains have been remarkable. We can now compete with much larger logistics companies on service quality.”